Carl Anthony Osborne, a native New Yorker is an accomplished Cerner Millennium Electronic Health Record/Electronic Medical Record (EHR/EMR) Application Builder, Educator, Web Based Training Developer and On-Call Support Analyst that provides clinician workflow-focus build, EHR curriculum development, Cerner Millennium instructor-led Nursing and Physician training, web-based video development, on-call support, workflow analysis and go-live end-user elbow support to Physicians, Nursing staff, Ancillary staff, Laboratory Technologist, Radiologist/ Radiology Techs, Pharmacist and Intraoperative clinical staff.
Mr. Osborne has a proven record of working with an array of medical systems in Workflow assessment, EHR Application build, Education Development, Client Relations, Clinical IT Support, and Optimization/ On-Boarding. With over 10 years’ experience, Carl has demonstrated on numerous projects his unique ability in bridging medical staff/end-user workflow with Cerner Millennium’s Powerchart, FirstNet, SurgiNet, PathNet, Scheduling Appointment Book, RadNet, PharmNet applications in addition to PACS and Fuji Synapse Imaging which have all made Carl Osborne a viable EHR implementation resource for Heath care organizations and Clinician specialties.
In recent projects, Mr. Osborne has become a vital asset in guiding medical systems to discern project needs, develop instructor and user materials to support project requirements, maintain project-plans and manage timelines.  His ability to lead seamless implementations and deliver next-generation technical solutions has resulted in improving revenues, margins, and workplace productivity.  Some of his examples of doing this was creating a mobile application that can be used with Android and Apple iPhones – the app makes it easy for clinicians to quickly gain access to step by step instructions on meeting meaningful use requirements, system workflows and how to quick steps with the addition of videos for a visual aide.  Another way Mr. Osborne has delivered next-generation solutions is the use of Adobe Captivate and Camtasia to create web-based training videos.  Lastly, with the use of Cerner’s Physician playbooks now called Model Experience – Carl has built MPages, OrderSets (PowerPlans), Dynamic Documentation note templates.
Prior to working in EHRs, Mr. Osborne has a background in working with the United States Government - as a congressional staffer and a one year project at the White House Office of Science and Technology.  Mr. Osborne volunteers with at-risk youth and hobbies include website development, mobile application creation, and blogging.  Carl currently resides in the Washington DC Metro area.
Carl Anthony Osborne’s Recent Career Highlights –


  • Currently an Applications Analyst III building Physician documentation (Dynamic Documentation), OrderSets (PowerPlans), PowerForms (AdHoc Forms) and Cerner End User
  • Currently an Applications Analyst building Physician documentation (Dynamic Documentation), OrderSets (PowerPlans), PowerForms (AdHoc Forms) and Cerner End User Interface (mPages) using the Model Experience.
  • Developed and managed physician subject matter workgroups which addressed customization processes and coordinated in-depth clinical documentation sessions to develop specialty driven mPages and Dyn. Doc Note Templates.
  • Currently manages organization clinical informatics help desk on-call ticket requests.  Resolves Cerner end-user incident help desk ticket.
  • Managed training implementation for Cerner Millennium (Powerchart, FirstNet, SurgiNet, PathNet, Scheduling, RadNet, and PharmNet).
  • Coordinated the efforts for 25 resources including principal trainers, environment build specialists, and instruction designers and system architects. 
  • Developed training process for Clinical Staff, Nursing and Ancillary Staff across all Departments.
  • Coordinated Credential and Super User Training Implementations which led to Go-Live lasting one week!
  • Provided Hospital management with Meaningful use class prior to go-live to conduct essential Medical Record audits.
  • Proficient in Adobe Creative Suites, Camtasia, Camstudio, Viso, Articulate Storyline, Microsoft Office, Enterprise Architect and other applications used for ISD and technical design and development.

Carl Anthony Osborne’s Expertise Highlights –


  • Knowledge of Cerner’s Model Experience formerly known as the Cerner Playbooks.

  • Experience in using and working with: MPages - bedrock.exe, User Access - hnauser.exe, Powerplans, Nursing documentation/OrderSets - dcptools.exe, FirstNet - trackingdbtool.exe, Adv. Growth Chart/Histories - prefmaint.exe, Message Center - inboxconfig.exe, Problems/ Diagnosis - cmttool.exe

  • Experience in Testing/Scripting/Documentation

  • SQL and CCL Database Design & Management

  • Successfully Implemented Dynamic Documentation for Acute, ED and Ambulatory – Created Workflow MPages, Custom Note Templates and Quick Order MPages according to specialty positions.

  • Cerner Millennium Inpatient and Ambulatory Record(EMR)/ Electronic Health Record (EHR) Educator

  • Experienced On-Call analyst, able to quickly triage Cerner End-User Incidents and resolve issues using Cerner backend tools or providing appropriate education/direction.


Carl’s Summary of EMR/EHR Application(s) Supported -